Available homes:
Application decisions are typically made within 2 days of all required information being provided, and leases must start within 14 days of the application date.
Coming Soon homes:
Application decisions are typically made within 2 days of all required information being provided. If your home is not ready within 14 days of your application date, you will have no more than five days to start your lease once your leasing professional confirms your home will be ready.
New residents will get the keys to their homes before or during the Move-in orientation. Your leasing professional will tell you how to access your house without the keys on your lease start date.
Your Invitation Homes leasing agent will guide you through the entire move-in process. We'll get you moved in right away once your application is approved, the home is ready, and your deposit and other move-in funds are received.
You can move into your home anytime that works for you as long as your lease term has begun as written in your leasing agreement.
New residents’ move-in costs include a security deposit, administrative and move-in fees, and the rent for the current month of their lease start date. Learn more about our move-in fees on our Leasing fees guide. For residents moving in after the 19th of the month, their move-in fees will include payment of the next month’s rent.
Deposits (e.g., security and pet deposits) and move-in fees (e.g., rent and HOA fees) can be paid online in your application dashboard on your profile.
Yes, fee due dates can be extended in special circumstances. A resident must submit a hardship statement and agree to a new payment agreement. Please contact your leasing professional for more information.
The security deposit amount is equal to one month’s rent for the home you have selected.
If you do not sign your leasing agreement within 48 hours of receiving it, the house will go back on the market. If you still wish to move forward at a later date, your leasing professional can help you reapply for the home if it has been less than 30 days since you submitted your application. After 30 days, you must submit a new application.
If you cannot pay your security deposit within 48 hours, we cannot offer an extension, and the house will be placed back on the market. However, as long as it is still on the market, your leasing professional can help you reapply for the home within 30 days. After 30 days, you must start a new application for the home.
You must sign a lease and take possession of the home within 14 days of submitting your application for an available home. Read more about our application process.
You move-in anytime after your lease start date. However, your lease must start within 14 days of submitting your application for an available home. Read more about our application process .
No, we don’t offer moving assistance.
Your Move-In Orientation is a key part of ProCare, our proactive maintenance program. During the orientation we explain everything you need to know about living in your home, including ways to help maintain it. And remember: your home had to pass a rigorous inspection prior to move-in. Find out more about ProCare.
Move-in orientations are scheduled approximately 72 hours – about 3 days – before lease start dates to allow residents to participate without the stress or worry of trying to move in.
Move-in orientations generally last 2 hours at most. The orientation length may vary by house.
No, you don’t need to bring anything to participate in a move-in orientation. Our maintenance pro just needs to meet a resident who is at least 18 years old before they can begin.
We offer utility management services everywhere you can find an Invitation Homes house. Service may vary by home. Please check your leasing agreement for more information.
Yes, there may be limits to the number of vehicles allowed on the property. Parking requirements of the municipality and HOA, if applicable, must be followed. Boats or trailers are not allowed at any time unless approved in writing by Invitation Homes.
Yes, you are required to carry an active personal liability policy that includes a minimum of $100,000 in liability coverage - and $100,000 for dog bite liability insurance, if applicable - in accordance with your lease, from an insurance carrier with an AM Best rating of A-VII or better. Liability insurance does not cover your personal items - we strongly encourage you to purchase a renters insurance policy that includes coverage for your personal belongings.
You are required to carry an active personal liability policy that includes a minimum of $100,000 in liability coverage – and $100,000 for dog bite liability insurance, if applicable, in accordance with your lease, from an insurance carrier with an AM Best rating of A-VII or better. Liability insurance does not cover your personal items – we strongly encourage you to purchase a renters insurance policy that includes coverage for your personal belongings.
For dog bite liability insurance, if your carrier excludes coverage for any dog at the residence, you must obtain a separate, stand-alone dog bite liability insurance policy with at least $100,000 in liability coverage for each excluded dog.
Of course, while we suggest ResidentShield for your benefit, you are welcome to choose any insurance carrier you prefer. Please make sure you send the declaration page to the compliance team at [email protected] .
Yes, our preferred insurance provider is ResidentShield. You can easily contact ResidentShield at (800) 566-1186 or visit their website. If you purchase coverage with ResidentShield.
We strongly encourage you to purchase a renters insurance policy that includes coverage for your personal belongings in addition to the $100,000 of required liability coverage.
You can easily contact ResidentShield at (800) 566-1186 or visit their website at ResidentShield.com/InvitationHomes . If you purchase coverage with ResidentShield, your policy will be automatically delivered to our leasing office, so you won’t have to send proof of insurance.
Existing ResidentShield renters insurance policy holders should submit their proof of insurance via email to [email protected] .
The best way to communicate with ResidentShield is to call them at (800) 566-1186 or email them at [email protected] .
If the renters insurance documentation you submitted to Get Covered was not verified successfully, please visit their Support portal https://invitationhomes.policyverify.io/Contact-Us .
If you choose not to purchase insurance from ResidentShield, you must submit proof of insurance to [email protected] . A courtesy copy (cc) should also be provided to the Leasing Agent (for new move-ins) or the renewal coordinator (for renewals).
For proof of insurance, you must submit your renters insurance policy declaration page (or pages) that contain the following information to https://invitationhomes.policyverify.io/upload-coverage-proof :
Insured Name (the Resident's name)
Insured Address (including unit number, if applicable)
Insurance Carrier (or insurance agency) name and contact information
Policy Term (dates of coverage)
Liability limit equal to or greater than $100,000
Interested Party: Invitation Homes Inc., PO Box 660121, Dallas, TX 75266
For proof of insurance, you must submit your renters insurance policy declaration page (or pages) that contain the following information to [email protected] :
Insured Name (the Resident's name)
Insured Address (including unit number, if applicable)
Insurance Carrier (or insurance agency) name and contact information
Policy Term (dates of coverage)
Liability limit equal to or greater than $100,000
Interested Party: Invitation Homes Inc., PO Box 3687, Coppell, TX 75019
Our compliance team will send you an automatic reply. Please remember that this only means the insurance was submitted – not that the insurance is satisfactory. If your coverage is found to be insufficient, we’ll email you.
Your proof of insurance is typically uploaded to our Renters Insurance database within 48 hours (2 business days from the date received, excluding holidays).
No, your home must have at least one renters insurance policy limit of $100,000 or higher.
It’s your responsibility to have an active renters insurance policy during the entire lease term and to notify us of any changes to policy terms and conditions. Changes should be sent via email to our compliance team at [email protected] .
If you submitted proof of renters insurance that fulfills all our requirements but are still being charged for enrollment in the Home Liability policy, please contact our support team at: [email protected] .
It’s your responsibility to have an active renters insurance policy during the entire lease term and to notify us of any changes to your policy’s terms and conditions. If you update your policy, it must be uploaded to: https://invitationhomes.policyverify.io/upload-coverage-proof so you can avoid being automatically enrolled in the Home Liability Policy, which does not cover your personal belongings.
The Home Liability policy offers up to $100,000 of coverage against personal liability claims such as slip and fall injuries and accidental damage to your home.
Please submit your renters insurance policy declaration page to [email protected] .
When you renew your lease, you are still required to carry a renters insurance policy that includes a minimum of $100,000 in liability coverage and $100,000 for dog bite liability insurance, if applicable.
You must upload your renters insurance policy declaration page (or pages) that contain the following information to https://invitationhomes.policyverify.io/upload-coverage-proof .
Provide the requested information and upload your policy declaration page.
A “Policy Submitted” email will be sent immediately after.
Within 48-72 hours, you will receive another email to confirm whether your policy was approved or if it’s noncompliant.
You must carry $100,000 for dog bite liability insurance, if applicable, in accordance with your lease. If your carrier excludes dog bite liability insurance coverage for any dog at the residence, you must obtain a separate, stand-alone dog bite liability insurance policy with at least $100,000 in liability coverage for each excluded dog.
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